Returns + Exchanges

Last Updated: 3 February 2026

At Fruitamins, we take great care in ensuring the quality and hygiene of our products. Please read our Returns & Exchange Policy carefully before placing an order.

Eligibility for Returns & Exchanges

Due to the nature of dry fruits and food products, returns or exchanges are accepted only in limited cases as mentioned below.

A return or exchange request will be considered only if:

• The product received is damaged, defective, or incorrect

• The issue is reported within 24 hours of delivery

• The product is unused, unopened, and in its original packaging

Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return or exchange:

• Opened or used products

• Products damaged due to customer handling

• Items purchased during special offers or discounts (unless damaged or incorrect)

• Gift hampers (unless received in damaged condition)

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

• Please contact us within 24 hours of delivery

• Share clear images or videos of the product and packaging

• Once verified, we will arrange a replacement or refund, as applicable

Return & Exchange Process

To initiate a return or exchange:

• Email us at contact.fruitamins@gmail.com

• Mention your order number and issue details

• Attach supporting images/videos

Our team will review your request and respond within 2–3 working days.

Refund Policy

• Approved refunds will be processed to the original payment method

• Refunds are initiated within 5–7 working days after approval

• Shipping charges (if any) are non-refundable, unless the error is from our side

Exchange Policy

• Exchanges are subject to product availability

• If the requested replacement is unavailable, a refund will be processed instead

• Exchange requests must meet the eligibility criteria mentioned above

Order Cancellations

• Orders can be cancelled only before dispatch

• Once the order is shipped, cancellation requests will not be accepted

Contact Us (CTA)

If you have any questions regarding returns, exchanges, or cancellations, please contact us:

Fruitamins (Akshat Impex)
📞 Phone: 9930865156 / 9082389802
📧 Email: contact.fruitamins@gmail.com

👉 We’re here to help and ensure a smooth shopping experience.